Click below to learn more about the services we offer.
Whether you are a seasoned pet parent or it's your first time having a pet, welcoming a new puppy or kitten into your family is an exciting time! We offer 45 minute new puppy and kitten consultations. Bring your questions about preventative care (vaccines, deworming, flea/tick/heartworm prevention), breed-specific health concerns, socialization, nutrition, spay/neuter timing, and building healthy habits! Our follow up puppy and kitten visits are 30 minutes in duration. We look forward to helping your pet get off to a healthy start!
When you arrive for your visit, your pet will be weighed, and our team will ask you some questions to gather more information about your pet. A full physical exam (nose to tail) will be performed by one of our veterinarians - this includes looking at eyes, ears, teeth/oral cavity, palpating lymph nodes, listening to the heart and lungs, abdominal palpation, assessing body condition and muscling, assessing all 4 limbs, checking the skin, and checking the urogenital area. We will then discuss our physical exam findings, your concerns, your questions, and formulate a short term and long term preventative health care plan for your puppy/kitten together!
For easier budgeting, vaccines and deworming are included in the cost of our puppy and kitten visits. Ask us about our wellness plans, to help spread out the costs of your new pet's first year.
What to bring: Bring your pet's previous vaccine records and any questions you may have!
Annual exams are a valuable preventative health tool for our pets. One year is a long time for a dog or cat, and a lot can change during that time, whether it's changes in their health status or changes in their lifestyle. Our pets are not able to tell us about subtle changes in the way that they feel, so collecting a medical history and doing an annual physical exam can tell us a lot about your pet's health!
During your pet's 30 minute annual exam, you can expect us to ask you questions about your pet's habits and health over the last year, followed by a full physical exam by one of our veterinarians. This includes looking at eyes, ears, teeth/oral cavity, palpating lymph nodes, listening to the heart and lungs, abdominal palpation, assessing body condition and muscling, assessing all 4 limbs, checking the skin, and checking the urogenital area.
Based on your pet's current lifestyle, we will discuss any recommended preventative health measures like vaccines, parasite prevention, heartworm testing, and fecal testing. For easier budgeting, vaccines and basic deworming are included in the cost of our annual exams. The need for extra diagnostics or medications, such as heartworm/flea/tick prevention, is highly individualized. Therefore, the cost of these additional services and products is not included in the annual exam fee.
Ask us about our wellness plans to help with budgeting for your pet's routine annual care as well as parasite prevention.
Let's face it, while we are excited to see your pet, sometimes they're not as hyped to see us! Our goal is to keep visits stress-free and positive for both you and your pet. Please ask us about picking up Fear Free medication for your pet prior to your visit - this is calming medication to reduce the stress and anxiety associated with vet visits. We provide this at a low fixed price to make it accessible to all pet owners. In addition to helping your pet feel less stressed, it also helps us to provide more thorough and detailed care for your pet.
Is your pet over 10 years of age, and due for their annual exam? (Or, if you have a giant-breed dog, do you feel like your pet is starting to show their age?). We recommend booking a senior wellness exam. These consultations are 45 minutes in length. This gives us time to thoroughly evaluate and discuss your pet's changing needs and give recommendations tailored to your pet and your goals. Age is not a disease - let's do what we can to keep our pets active as they get older, so they can keep doing what they love for longer.
Is your pet not feeling well? We provide medical consultations. This includes us obtaining your pet's medical history, your pet's exam by one of our veterinarians, and a discussion about next steps and what your options are with regards to treatment or testing. Our veterinarians are ready to discuss dermatological conditions (allergies, chronic ear infections), gastrointestinal issues, kidney disease, urinary disease, dental/oral health concerns, mobility issues (limping, arthritis, injuries), behavioural issues, cardiac or respiratory issues, unexpected weight loss, "my pet is just not quite right", weight gain, cognitive changes, and much more.
We are also able to facilitate referrals to specialists or to emergency hospitals when requested or when it is in the pet's best interest.
We are able to provide diagnostic testing, including (but not limited to) blood work, urine testing, fecal testing, biopsies, cytology, blood pressure testing, x-rays, and dental x-rays. We are also able to provide ultrasound services through a third-party who comes to our clinic.
Dogs: The recommended timing of your dog's spay or neuter is dependent on their predicted adult size and any breed-specific predispositions to certain diseases they may get in the future. For example, smaller dogs may be spayed/neutered earlier, but we may recommend a later spay/neuter for larger breed dogs! This is a topic our veterinarians are happy to discuss with you during your appointment with us. We offer both traditional spays (ovariohysterectomy) and also ovariectomies.
Cats: We strongly recommend spaying or neutering your cat prior to sexual maturity. By spaying your cat prior to their first heat, this reduces their risk of developing mammary cancer and uterine/ovarian diseases (which often goes completely undetected until the cat is eventually spayed later in life). By neutering your cat prior to sexual maturity, this reduces their risk of developing undesirable hormonally-driven behaviours, like urine spraying. This can be accomplished by spaying or neutering your cat prior to 6-7 months of age, though some individuals may develop more rapidly (just like with humans).
Dr. Heidi has previous experience providing high-volume spay/neuter services for the Ontario SPCA, where it was routine to spay/neuter 20+ cats in a day.
Microchips are a permanent means of identification for pets. Microchips are the size of a cooked grain of rice, and are implanted under the skin between the shoulder blades. The microchip is then registered to your name and contact information through a database. As long as the information associated with the chip is kept up-to-date, if your pet gets lost and is found, the chip can be scanned (by shelters or vet clinics), and the microchip number will help the finders reunite your lost pet with you!
We provide soft tissue surgery services. This includes, but is not limited to: mass removals, eyelid growth removals, bladder surgery, biopsies, wound repairs, enucleations, umbilical hernia repairs, and more. Surgical procedures involve a veterinarian as well as a registered veterinary technician, among other valuable members of our team. Anesthetic drug protocols are tailored to your pet's individual needs, based on their age, pre-anesthetic blood work, any pre-existing diseases, existing level of stress or pain, and what the surgical procedure will entail. Your pet is diligently monitored while under anesthesia.
Your pet's oral health is closely linked to their general health and well-being, as well as their comfort! We provide Comprehensive Oral Health Assessment & Treatments (COHATs) under anesthesia. While under general anesthesia, all of your pet's teeth (42 for an adult dog, 30 for an adult cat!) will be individually probed to check for loss of attachment to the surrounding gum tissue, and assessed for any signs of disease that are easy to miss in an awake pet, like resorptive lesions or periodontal disease. Dental x-rays are taken to assess the health of the roots and surrounding jaw bone. A subgingival and supragingival scale and polish is then performed - this means we are scaling UNDER the gumline (where bacteria and plaque can accumulate, accelerating the progression of gum disease!), as well as above the gumline (what you can see).
After our assessment is complete, while your pet is still under anesthesia, we will call you to discuss our findings and recommendations, prior to any additional work (like dental extractions) being done.
These procedures involve both a veterinarian and a registered veterinary technician, in addition to other valuable members of our team. Pets are on IV fluids throughout the procedure. Anesthetic drug protocols are tailored to your pet's individual needs, based on their age, pre-anesthetic blood work, any pre-existing diseases, existing level of stress or pain, and what the procedure will entail (eg. pets who need extractions will also be given local anesthesia to freeze the gums and additional pain medications). Your pet is diligently monitored while under anesthesia.
Saying good bye to a beloved family member is never easy, and knowing "when the right time is" can be difficult or impossible! We provide compassionate end of life care, which includes the option of in-home euthanasia. We are also able to provide access to respectful aftercare service for your pet after they cross the rainbow bridge.
Dr. Kate has previous experience providing mobile in-home end of life care and is passionate about helping our furry family members pass peacefully when the time comes. Click here for a list of helpful resources she has compiled to help with end of life decisions.